The TaxAssist Direct Group is pleased to announce it has adopted the services of Health Assured, the UK’s largest employee assistance programme (EAP), which has helped more than 9.5 million people to overcome physical, mental, social and financial challenges.
Sarah Robertson, Group Director & UK Managing Director, said: “We are very pleased to be providing this comprehensive service, which includes free face-to-face counselling as well as online and webinar-based support to franchisees, staff and their immediate families.
“As a caring franchisor we recognise the crucial role we can play in improving health and wellbeing. I sincerely hope that by providing quick access to counselling and support, workplace stress and absence will be minimised, leading to a healthier and happier network of franchisees and staff."
The EAP offers a complete resource of wellbeing services including a 24/7 all year round helpline, access to structured counselling support, an online Wellbeing Portal and Health e-Hub app, mental health first aid (MHFA) training, workshops and more. More information about EAP can be found here.
The TaxAssist Direct Group regularly monitors the welfare and happiness of franchisees and employees and following surveys of Support Centre staff and franchisees by independent research agency WorkBuzz earlier in the year, TaxAssist was awarded ‘5-star employer’ and ‘5-star franchisee satisfaction’ status for being above the benchmark compared to businesses of a similar size and industry.
September 2019
With a detailed plan for the growth and evolution of the TaxAssist brand, plus the addition of new products and services, these are exciting times for the TaxAssist network.
Franchisee Case Studies
Bari Singh
Alan Johnston
Badi Ceren
Olivia Palios
Jonathan Frank
Raza Syed
Accreditations & ethics
The Group abides by the ethics of the British Franchise Association (bfa) and works closely with all relevant accountancy and tax professional bodies and institutions. TaxAssist Accountants is also a member of the Irish Franchise Association and the Franchise Council of Australia (FCA).
