As the TaxAssist Accountants franchise network grows, now standing at 268 franchises globally, recruitment of new staff has continued apace across a number of teams, bolstering support and services to franchisees and their clients.

While the Norwich-based Support Centre is still officially closed due to the Covid-19 pandemic, this has not hindered recruitment, with vacancies quickly filled with top quality candidates.

The two in-house teams, which offer bespoke services for franchisees, continue to go from strength to strength. The Payroll Team has doubled in size having taken on a new Team Leader Zoe Scarff, who is joined by Payroll Administrator Katherine Aves.

Diane Deller, who heads up the Tax Consultancy Team, has recently been joined by two further Tax Managers. Both further enhance the range of services that the team provides. Victoria Seeley CTA will be working with both the Technical Team and with Tax Consultancy Team to provide additional resource, working in the area of personal tax after some excellent experience gained with local and national firms. Josh Smith, ACCA CTA, previously worked for a large regional firm of accountants, focusing on corporate tax advice, which complements the existing services TaxAssist provides to its franchisees. Administration Officer Millie Hendrey has also joined the team to provide extra support.

Victoria Morgan has joined the Business Development Team as Group Marketing Manager (Maternity Cover). Victoria is a qualified marketing professional, with senior management experience in developing and delivering marketing strategies to drive sales and growth, in both B2B and B2C environments. Reporting to the Group Business Development Director, Victoria oversees the Marketing, Communication and Inbound teams, implementing the national and local marketing campaigns for the acquisition of network leads.

As marketing initiatives push up telephone enquiries from clients, Amber Nash has joined the Business Development Team, working alongside an experienced team of four Inbound Executives, qualifying telephone enquiries from clients on behalf of franchisees.

With TaxAssist Accountants now having expanded to the Republic of Ireland, Australia, the USA and Canada, Harry Brown has joined the Global Team as Recruitment Officer. He is providing support in all countries to the Managing Directors, Master Franchisees, Area Representatives and the Global Team at the Support Centre.

Jill Mackman joins the Support Centre Team as Group HR Manager on a permanent basis having been in this role on a temporary basis since February 2020. Jill also works as the PA to the Group Chief Executive.

June 2021

With a detailed plan for the growth and evolution of the TaxAssist brand, plus the addition of new products and services, these are exciting times for the TaxAssist network.

Daren Moore, Group Chief Executive Officer

Franchisee Case Studies

Accreditations & ethics

The Group abides by the ethics of the British Franchise Association (bfa) and works closely with all relevant accountancy and tax professional bodies and institutions. TaxAssist Accountants is also a member of the Irish Franchise Association and the Franchise Council of Australia (FCA).

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