Derby-based Kam Aujla has recently celebrated signing up his 650th client – just four years after joining the TaxAssist Accountants franchise network.

With an MBA, a First-Class Degree in Accounting and Finance and CIMA membership, Kam was always destined to work in the world of finance, but it was seeing an advert to join TaxAssist Accountants that sparked his interest in setting up in practice for himself via the franchise route.

“My ambition had always been to work for myself in a business with a scalable model, and when I stumbled across TaxAssist, I recognised the potential immediately. I was familiar with franchising and I knew it would enable me to build a practice faster, and with more security and support than going it alone. It certainly hasn’t disappointed,” said Kam.

“The six-week initial training course that all new franchisees attend was very insightful, and upon completion, I felt really engaged, informed and ready to launch my practice. The whole TaxAssist team are very knowledgeable and experienced, as well as friendly and helpful and their hard work and dedication have made a massive difference to my business, particularly over the last few years.

“Growing the business has been a real team effort, with new clients coming from leads generated as a result of my local marketing efforts and from TaxAssist’s national marketing activity. Staff at the Support Centre are a great resource, and their assistance gives me more time to spend on business development.

“My branded car has definitely helped to generate awareness of my business locally – it’s hard to miss! – and it has definitely paid for itself. I am also active on social media and enjoy networking with local professionals who refer clients on.

"Referrals from clients have also played a big part, which is directly driven by how happy customers have been with the level of service they received. We have always tried to offer customers a service above and beyond their expectations and we also strive to make their journey as frictionless as possible.

“I’ve also had a wealth of support in my time as a franchisee from other franchisees in the network, who are always willing to help and share best practice. We really are one big family and I’d encourage any new franchisees to reach out and make use of this resource, as we all have something we can learn from one another.

“We have seen exponential growth during the last four years and I’d like to thank all of our amazing clients for their support, their willingness to adapt to our software-centric approach, and being a pleasure to work with. We’ve worked long hours and had very little time off, however, the journey has been worth it, and we look forward to what the next few years will bring.

“As an organisation, we are learning every day and continually seeking out new ways to improve.  We now have a balanced team of 15 seasoned pros and some young innovative prospects.

“I’d like to give a shout out to the whole TaxAssist team for their hard work and flexible approach to working which has enabled us to remain agile over the last few years and navigate our way through the ever-changing terrain – Our success wouldn’t have been possible without you."

November 2022