TaxAssist Accountants is proud to have once again been awarded 5-star Franchisee Satisfaction from WorkBuzz, a leading independent franchise consultancy, joining an elite group of just four franchisors to have won this prestigious award for 10 years running.
The WorkBuzz survey works by inviting existing franchisees to participate in an anonymous online survey which asks them 31 questions about their franchise ownership experience. Using a consistent methodology, the franchise is then assigned an overall Franchise Satisfaction Benchmark (FSB) score.
Sarah Robertson, Group Director and UK Managing Director of The TaxAssist Group, said: “Achieving this award for 10 straight years is a huge achievement and one we are incredibly proud of.
“This award is particularly special because it is based on feedback from franchisees themselves and reflects so positively on the diligence and effectiveness of the entire Support Centre team. Taking into account the unprecedented changes that we’ve all seen over the last two years, the positive feedback and level of optimism about the future is a huge endorsement of the TaxAssist business model to those considering joining our franchise.”
Due to positive feedback, TaxAssist Accountants received high benchmark results in key areas of the survey which inform the final Franchise Satisfaction Benchmark report. These include training and support, franchise system, culture and relationships, leadership, value and rewards and overall satisfaction.
Visit www.5starfranchise.co.uk for more information about how 5 Star Franchisee Satisfaction is determined.
November 2022
With a detailed plan for the growth and evolution of the TaxAssist brand, plus the addition of new products and services, these are exciting times for the TaxAssist network.
Franchisee Case Studies
Kam & Sejal Sira
Clive Aherne
Hannah Campbell
Avendra Narayan
Ali Redwood
Cheryl Hopkins
Accreditations & ethics
The Group abides by the ethics of the British Franchise Association (bfa) and works closely with all relevant accountancy and tax professional bodies and institutions. TaxAssist Accountants is also a member of the Irish Franchise Association and the Franchise Council of Australia (FCA).
